Social media cultivates concrete customer relationships 74% of consumers rely on social media to influence their purchasing decisions If your business isn’t present on social media, you aren’t giving it the chance to build deeper relationships with the people who matter most: your customers.
Your customers expect to find you where they spend their time, and with 72% of all internet users now active on social media, your customers expect you to be there, too.
We will make sure you never fall into a well-publicised #epicfail campaign or a compilation of ‘The 10 Biggest Social Media Disasters…’ We also won’t completely take over your accounts because we know that people want to talk to you and not listen to constant, one-way sales messages pushed from your marketing agency. As part of our social media marketing service we provide help & guidance with:
We’ll help develop a social strategy with you based upon your end goals. You may already have in-house marketing teams who just require guidance, or you may need us to help build your social presence from scratch. We’ll help find the best approach.
The ways in which businesses can use social media differs massively. We’ll be there to help find the right tone of voice and style for you, making sure that your business is portrayed exactly how you want it.
As well as standard updates, social ads can used to improve your presence or generate interest in a new product. This could be through promoted Twitter accounts or trends, Facebook & LinkedIn Ads, or sponsored YouTube, Instagram or Pinterest content.
Our team will help you identify industry influencers and future brand advocates, helping you build a passionate fan base that is active and regularly shares your content across their circles of friends.
We love data and our social media reporting will help identify and inform future activity not only in your social circles but across all your marketing channels.
Finding & securing the appropriate usernames & profiles across the channels. You brand is obviously very important and so our social team will always be on hand to help to turn potential customer problems into praise.
We’ll comb the social networks, making sure that you know who’s talking about you, what they’re saying and what they think, and whether it’s positive. This ensures that you are always ahead of the conversation, ready to contribute whenever you need to.
Our close relationships & contacts with some of the most authoritative publishers, bloggers, journalists & influencers mean that we can help bridge that gap between offline and online content that really means your content gets the coverage it deserves.
Our social team will help you create fast, reactive updates that completely hits the mark & sparks further conversation that gets your brand coverage outside of your immediate industry.
Using the insights from our reporting and analysis we make sure that your message reaches your audience and fits across all your marketing channels, giving you a coherent and instantly recognizable voice across the internet.